FAQs
1. Where is LUXE Haus based?
LUXE Haus is an online boutique based in Los Angeles, CA. It is dedicated to timeless, luxury-inspired essentials. All items are designed to elevate you everyday wardrobe.
2. How can I contact customer support?
Our customer care team is always here to help. You can reach us via email at concierge@yourluxehaus.com — we aim to respond within 24–48 business hours.
3. Do you offer international shipping?
At this time, LUXE Haus ships to select regions. Shipping options and rates will be displayed at checkout based on your location.
4. How long will my order take to arrive?
Orders are typically processed within 2–4 business days.
Once shipped, you’ll receive a confirmation email with tracking details. Delivery times may vary depending on your region and shipping method.
5. Can I return or exchange an item?
Yes — we want you to love your purchase.
Returns and exchanges are accepted within 7 days of receiving your order, provided items are unworn, unwashed, and in their original packaging.
To begin a return, please email luxuriousblvdla@gmail.com with your order number and reason for return.
6. What if I received a damaged or incorrect item?
We sincerely apologize for any inconvenience. Please contact us immediately at luxuriousblvdla@gmail.com with your order number and photos of the issue — we’ll make it right as quickly as possible.
7. Do you offer size guidance?
Yes, each product includes a detailed size guide to help you find your perfect fit. If you’re unsure, our support team will gladly assist with personalized sizing recommendations.
8. How can I stay updated on new drops or exclusive offers?
Subscribe to our newsletter at the bottom of the page and follow us on social media for early access to new arrivals, special promotions, and limited-edition collections.
9. Do you offer collaborations or brand partnerships?
Yes — we’re always open to meaningful collaborations that align with the LUXE Haus vision.
For partnership or influencer inquiries, please reach out to luxuriousblvdla@gmail.com with your proposal and portfolio.