Shipping & Delivery Options

SHIPPING | DELIVERY 

Please allow 3-10 business days for your order to be processed and shipped. Orders are processed Monday through Friday, excluding holidays. 

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery. 

All orders are shipped via UPS. LUXE Haus is not responsible for packages once they are in the possession of the carrier. We are not responsible for lost, stolen or damaged packages. We recommend filing an online claim with UPS  or contacting your local UPS Store for additional information on your delivery. You can also explore options UPS offers for the best resolution for your package by visiting their Support Center. 

HOW CAN I TRACK MY PACKAGE?

You can track your order via the Shipment Notification E-mail(s), Order Confirmation Page or the Shop App

Please note that you may receive more than one Shipment Notification E-mail if item(s) from your order are shipping separately.

If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact Customer Service.

WHAT CREDIT CARDS DO YOU ACCEPT?

We accept all major credit/debit cards such as Visa, Mastercard, American Express and Discover

NEED MORE ASSISTANCE?

Contact our Concierge via email: concierge@yourluxehaus.com